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Privacy Policy

Last updated: 26/06/2026

This Privacy Policy explains how The Witchy One (“we”, “us”, “our”) collects, uses and protects your personal information when you visit thewitchyone.co.uk or use our services. The Witchy One is a business based in the United Kingdom and is the data controller responsible for your personal data.

We are committed to protecting your privacy and to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect

We may collect:

  • Contact details - your name and email address when you book a service, contact us, or sign up to our mailing list.

  • Reading information - any questions, situations or details you choose to share so that we can prepare your reading or Reiki session.

  • Payment information - when you pay for a service. Payments are processed securely by our payment provider; we do not see or store your full card details.

  • Website usage data - basic technical information (such as cookies and analytics data) collected automatically when you visit the site.

2. How we use your information

We use your information to:

  • provide the readings, Reiki sessions and other services you have requested;

  • respond to your enquiries and communicate with you about your order;

  • send you marketing emails, where you have signed up or agreed to receive them (you can unsubscribe at any time);

  • run, maintain and improve our website.

3. Our lawful basis for using your data

We rely on:

  • Contract - to provide the services you have purchased;

  • Consent - to send you marketing emails (which you can withdraw at any time);

  • Legitimate interests - to run, protect and improve our business.

4. Sharing your information

We do not sell your data. We share it only with trusted providers who help us run the business, including:

  • Wix - our website host, which also provides our contact forms, email marketing and payment tools;

  • Formspree - which processes submissions from our tarot card-selection form;

  • our payment provider - which processes payments securely;

  • analytics providers such as Google - where used, to understand website traffic.

These providers act on our instructions and are required to keep your data secure. Some may process data outside the UK; where they do, appropriate safeguards are in place.

5. Cookies

Our website uses cookies to help it function and to understand how visitors use it. You can manage your cookie preferences through the consent banner on our site or through your browser settings.

6. How long we keep your data

We keep your information only for as long as necessary to provide our services, to comply with our legal obligations, and to keep appropriate business records. When it is no longer needed, we delete it securely.

7. Your rights

Under UK data protection law you have the right to:

  • access the personal data we hold about you;

  • ask us to correct inaccurate data;

  • ask us to delete your data;

  • restrict or object to how we use your data;

  • request a copy of your data in a portable format;

  • withdraw your consent to marketing at any time.

To exercise any of these rights, please contact us at contactthewitchyone@gmail.com.

8. Complaints

If you have a concern about how we handle your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Contact us

The Witchy One Email: contactthewitchyone@gmail.com Website: thewitchyone.co.uk

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